Case Study
Pacsun: Web Portal
The Challenge
Pacific Sunwear’s culture is based on the up-to‐the‐minute youth market, but the company’s internal portal used technology that was popular before many of its employees were born, and it was beginning to affect sales.
The Solution
Using Microsoft technologies, including SharePoint, Neudesic helped Pacific Sunwear build a web portal, which is hosted on the point-of-sale terminals throughout the chain.
The Benefit
- Captures 3,400 pieces of feedback yearly
- Redirects time to selling
- Enables additional sales
“It’s the same stores, the same employees, the same merchandise—the difference is that now we’re empowering our store employees with a tremendously powerful tool for selling.“— Bill Bieluch, Senior Director of IT Project Delivery |